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Welcome to the Parke & Ronen Site (“Site”). Please review the following basic terms that govern your use of and purchase of products from the Site. THESE TERMS CONSTITUTE A BINDING AGREEMENT (the “Agreement”). Please note that your use of the Site constitutes your agreement to follow and be bound by those terms.
Parke & Ronen provides the materials on the Site “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. BY YOUR USE OF THIS SITE, YOU ACKNOWLEDGE THAT YOUR USE IS AT YOUR SOLE RISK AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE. YOU FURTHER ACKNOWLEDGE THAT PARKE & RONEN SHALL NOT BE LIABLE FOR ANY DAMAGES OR ANY KIND RELATED TO YOUR USE OF THIS SITE. This Site may contain links to other websites that are not under the control of Parke & Ronen. Parke & Ronen has no responsibility for the linked websites nor does it necessarily endorse the linked websites. Parke & Ronen provides the links solely for the convenience and information of users of the Site.
The contents of the Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from the Site) use by the users of the Site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of the Site, without our express prior written consent. The Site uses Microsoft SQL to protect your information during transactions and exchanges of information.
From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
parkeandronen.com only ships to addresses in the United States and Canada. Some restrictions apply.
If you have questions regarding our Shipping Policy that is not covered
here please email your questions to shop@parkeandronen.com.
IN STOCK MERCHANDISE:
Usually is processed and shipped within 3 business days, please note: orders placed on Friday afternoon and over the weekend will not be shipped until the following business day. You will receive an additional email once your order is shipped. parkeandronen.com will let you know by a follow-up message if the merchandise you have selected is not currently in stock or if we need to confirm availability.
STANDARD DELIVERY:
We deliver via UPS. We use U.S. Postal Service for APO addresses. Items ordered at the same time may not always be shipped together; your delivery charge, however, will be based on the total merchandise amount per address.
SALE POLICY: Merchandise that is ON SALE, PROMO, and/or DISCOUNT, merchandise that has been altered, washed, and/or worn; and merchandise belonging to any of the following categories: UNDERWEAR, CANDLES, DIFFUSERS, GIFT SETS, and SKINCARE, are all FINAL SALE, NO EXCHANGES or RETURNS.
If you have questions regarding our Sale & Return Policy that is not covered
here please email your questions to shop@parkeandronen.com.
Processing of Order
Upon checkout, your order request is sent to Parke & Ronen to verify stock availability. YOUR CARD HAS NOT BEEN CHARGED YET. You will receive an email regarding the status of your order request. Your card will only be charged upon confirmation of your order. We may, at our own discretion, limit or cancel quantities purchased per person, per household or per order. We may also reserve the right to refuse any order you place with us.
We want you to love what you ordered. If something isn’t right, let us know. Please note: Return merchandise authorization is required from parkeandronen.com for any returned merchandise or refund (please see Return Merchandise Authorization Policy below).
Return Merchandise Authorization (RMA) Policy
After an order has been placed, a customer can initiate a RMA within 14
days of their order by calling Parke & Ronen - New York at
212.989.4245. The RMA will be subject to approval.
APPROVED RMA:
If RMA is approved the customer will be informed of instructions for returning the merchandise. Merchandise eligible for approval must have been purchased at full price, and must be unaltered, unwashed and unworn, additionally RMA must be requested within 14 days of order. Shipping charges on all returns and exchanges are the sole responsibility of the customer, unless the return/exchange is the result of defective merchandise or merchandise originally shipped in error.
DENIED RMA:
A RMA will automatically be denied if any of the following apply: merchandise was purchased ON SALE, PROMO, and/or DISCOUNT (as these are final sale items); merchandise has been altered, washed, and/or worn; RMA is requested after 14 days of order; and if merchandise belongs to any of the following categories: CANDLES, GIFT SETS, SKINCARE, and HAIRCARE.
NON-AUTHORIZED RETURNS:
Items that are shipped back to us without proper authorization, will not be exchanged or refunded. Return freight is the customer's responsibility, unless the return/exchange is the result of defective merchandise or merchandise originally shipped in error.
You agree to defend, indemnify and hold Parke & Ronen harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
This Agreement shall be construed in accordance with the laws of the State of New York, without regard to any conflict of law provisions. Any dispute arising under this Agreement, or related to the use of the Site, shall be resolved exclusively by the state and federal courts of the State of New York, in the County of New York.
We may from time to time change the terms that govern your use of our Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the terms as changed. These terms of use are effective until terminated by either you or us. You may terminate these terms at any time by discontinuing use of the Site and sending us an e-mail notifying us of such termination, at shop@parkeandronen.com. We may immediately terminate these terms of use with respect to you as well as your access to the Site without cause and without notice to you in our sole discretion. Upon termination, you must cease use of the Site.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or if at any time you would like us to delete any of your personal information on file, please let us know by calling us at 323.852.1635 or by emailing us at shop@parkeandronen.com and be sure to include your e-mail address and full name. Please note, however, such requests may take up to 6-8 weeks to be effective. In addition, please note that when you purchase from us, we will confirm your order by e-mail or may need to contact you via phone, e-mail or postal mail with other questions regarding your order or exchange. |
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